pixify From Pixel to Product
Feedback & Bugs

Tellusabout it.

Something bothering you? An idea? A bug? At Pixify, it doesn't disappear into a ticket system: you report it directly in the client panel, see the status at any time — Open, Planned, Implemented — and receive a reply from a real person.

Direct instead of tickets

Your report reaches a real person.

No form into the void, no ticket number, no waiting queue. What you report in the panel is read personally by Gabriel — the person who also built your website. That's exactly what Pixify is about: automation where it helps, and a human where it counts.

Transparent

Open → Planned → Implemented.

Every report has a visible status on your feedback board. You can see what is open, what has been scheduled, and what has already been implemented — including the reply. No guessing whether your message was received.

Bugs

Something not working?

An image won't load, a text is misaligned, something looks off on mobile — just report it and we'll take a look. Fixing bugs is part of your subscription, not an additional job.

Ideas

Something you'd like?

Ideas are welcome too: a feature you're missing, a process that could be simpler. Many Pixify features came about exactly this way — from feedback from our clients.

How to report

Two clicks in the panel.

Log in to the client panel (magic link, no password), tap Feedback at the top, describe it briefly — done. Works just as easily on mobile as on a computer.

Why we do it this way

Because your feedback is our blueprint.

A website is never "finished" — it's alive. That's why at Pixify, reporting bugs and wishes is not a tedious support case, but built right in: directly in the panel, with a visible status and a real reply. That way your website gets better over time instead of just older.

Lights, Camera

How quickly a report becomes a solution.

Something bothering you? Report it directly in the client panel — and see what happens next: Open, Planned, Implemented. No ticket system, no waiting queue.

ihre-firma.ch — Client Panel
In the panel: briefly describe what's wrong
Your report
Send report
Received — directly at Pixify
No waiting queue, no ticket system:Your report reaches a real person.
You can see the status at any time
Our logo is very small on mobile. Open
Resolved — with a reply in your board
Our logo is very small on mobile. ✓ Implemented
Logo enlarged on mobile — thanks for the tip!— Gabriel, Pixify
Report being written …
Act 1Directly in the panel — right where you already work.
To the client panel

Heard. Not fobbed off.

A website with a real contact person — reports included, replies too.

Have your website created now